1. Introduction and Acceptance of Terms
Welcome to Sugaria. By accessing or using our website and digital services, you acknowledge that you have read, understood, and agreed to be bound by these draft Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
2. Product Descriptions and Availability
We make every effort to display the dimensions, ingredients, nutritional details, and packaging of our sweets and savouries as accurately as possible. As our products are handcrafted in artisanal batches, minor variations in appearance, weight, and texture may occur naturally. All product offerings are subject to availability.
3. Pricing and Payment
All prices listed on our store are quoted in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless otherwise explicitly specified. We reserve the right to revise prices, discounts, and promotional offers at any time without prior notice.
4. Orders and Order Confirmation
Placing an order constitutes an offer to purchase products. Once an order is placed, an automated email confirmation will be sent acknowledging receipt of your order. We reserve the right to decline or cancel any order in the event of stock unavailability, pricing errors, or payment discrepancies.
5. Shipping and Delivery
Products will be dispatched to the delivery address provided during checkout. Delivery timelines are estimates provided by third-party logistics partners and are not guaranteed. We are not liable for transit delays arising from weather disruptions, public holidays, or incorrect shipping details.
6. Cancellations, Returns, and Refunds
Due to the perishable and artisanal nature of food products, returns are generally not accepted once an order has been dispatched. Order cancellations may be requested before kitchen processing begins. For damaged, defective, or incorrect items received, customers must contact support within a designated notification window with photo evidence.
Note: Specific cancellation windows and refund timelines are pending client and legal confirmation.
7. Website Use and Intellectual Property
All trademarks, logos, brand names, visual designs, imagery, and text on this website are the proprietary property of Sugaria. Unauthorized reproduction, modification, distribution, or commercial exploitation of any site content is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Sugaria and its directors, employees, or partners shall not be held liable for any indirect, incidental, punitive, or consequential damages resulting from the use of this website or the consumption of products purchased through it.
9. Changes to These Terms
We reserve the right to amend, update, or replace these Terms and Conditions at our sole discretion. Any modifications become effective immediately upon posting to this page. Continued use of the website following changes constitutes acceptance of the revised terms.
10. Contact Information
For questions or clarifications concerning these draft terms, please contact our legal and customer team at:
- Email: hello@sugaria.example
- Address: Demo Office, 123 Sample Market, New Delhi, Delhi 110001, India